Ordering & Payment
How do I pay?
Checkout is handled by Stripe, so your card details never touch our site. You can pay with any major card, plus Apple Pay, Google Pay and other options Stripe shows at checkout.
Do you charge sales tax?
Sales tax is added at checkout where the law requires it, based on your shipping address.
Can I make an offer?
Yes, on most items $10 and up. Tap "Make an offer" on the item page. We answer within a day, and if we accept, you get a private link to buy it at that price for 48 hours. Until someone checks out, the item stays for sale to everyone.
Do I need an account?
No. You can check out as a guest, and your order email has a link to track your order. An account (no password, just an emailed code) lets you see all your orders, save cards and get emails when prices drop or something comes back in stock.
Shipping
When will my order ship?
Orders paid by 2 PM Central on a business day ship the same day from Texas. After that, they ship the next business day. We skip weekends and USPS holidays.
How do you pack cards?
Every card goes into a penny sleeve and a toploader, sealed in a team bag, then into an envelope, bubble mailer or box depending on the order. Graded cards and sealed product always ship with tracking.
I placed two orders. Can you combine them?
Yes, automatically. If you order again with the same email and address within 24 hours and before your first order ships, we pack them together and refund the extra shipping to your card.
Do you ship outside the US?
Not yet. We ship within the United States only.
Can I pick up in person?
Sometimes. When local pickup is available, it shows up as a free option at checkout and we email you to set a time. You can also ask us to hold an item for one of our card shows and pay at the table: look for “Hold it for pickup at a show” on the item page.
What about expensive orders?
Orders of $250 or more ship with signature confirmation and insurance.
Condition & Graded Cards
How do you describe condition?
Every raw card gets a condition from Near Mint to Damaged, described on the strict side, and every flaw is photographed. See the condition guide for what each one means.
Do you grade cards?
No. Graded cards are graded by companies like PSA, CGC, Beckett, SGC and TAG, and we list the grade exactly as it's printed on the label. When a slab has a cert number, the listing links to the grading company's site so you can verify it yourself.
Can I see more photos?
Yes. Email us with the item name and we'll send more angles or a video.
Returns & Problems
Can I return something?
All sales are final, so please check the photos and condition notes before you buy, and ask us anything first. If your order arrives damaged in shipping or you get the wrong item, email us within 48 hours of delivery with photos and we'll make it right.
My tracking hasn't moved.
If tracking hasn't updated for 10 days, email us and we'll open a claim with the carrier and refund or replace your order.
What's the mystery box guarantee?
Every mystery box holds at least its price in market value at the time of purchase, based on market prices the day you buy it. If yours comes in under that, email us and we'll top it up or refund the difference.
Selling & Finding Cards
Do you buy cards?
Yes: singles, slabs, sealed product and bulk. Send photos through Sell to Us and we'll reply with an offer within 2 business days.
Can you find a card for me?
Add it to your want list with the set and lowest condition you'd take. When a matching card goes up in the shop, we email you.
Where can I find you in person?
We set up tables at card shows. The shows page lists upcoming dates and table numbers, and you can add any show to your calendar.
Didn't find it? Email and we'll get back to you.